Privacy Policy

Last updated: October 2025

1. What we collect

We collect only what is needed to run your subscription:

• Your name and contact details you share with us (WhatsApp number, Telegram username, email).
• Your subscription details (plan, duration, activation data).
• Technical identifiers required for activation (device ID/MAC address of your device).

2. What we do not do

• We do not sell, rent, or share your data with third parties.
• We do not store payment card data on our systems — payments are arranged personally and processed through secure third-party payment providers; we never see or store your card details.
• We do not use advertising trackers or analytics cookies.

3. How we use your data

• To activate and manage your subscription.
• To provide technical support.
• To inform you of renewals, offers, and service updates — you can opt out at any time with one message.

4. Data retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. In general:

• Transaction records are kept for a minimum of 7 years for accounting and tax purposes.
• Contact data for offers and updates is kept until you unsubscribe or request deletion.
• Technical data is retained for up to 26 months.
• All other subscription data is deleted within 12 months after your subscription ends.

5. Security

We implement appropriate technical and organizational measures:

• HTTPS encryption on all pages of our website.
• Payment data processed exclusively through secure, compliant third-party providers.
• Access controls limiting who within our organization can access personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

Depending on your location, you may have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — request correction of inaccurate or incomplete data.
• Erasure — request deletion of your personal data.
• Objection — object to processing for direct marketing purposes.
• Portability — receive your data in a structured, machine-readable format.
• Withdraw consent — where processing is based on consent, withdraw it at any time.

To exercise any of these rights, email support@kcromo.com or write to @KCROMOSUPPORT on Telegram. We respond within 30 days.

7. Children's privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, contact us and we will delete it.

8. Links to other websites

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes are posted on this page with an updated "Last updated" date. We advise you to review this page periodically.

10. Contact us

Questions about this Privacy Policy or our data practices:
Email: support@kcromo.com
Telegram: @KCROMOSUPPORT